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Experienced staff, longer appointments & case continuity

All our experienced vets undertake regular, audited continuing education to ensure they are up to date with the very best medical and surgical treatment options. 

Our vets are chosen for their caring attitude and clinical skills. We do not pay bonuses of any kind.

We operate a longer fifteen minute appointment schedule to ensure you have all the time needed.

Urgent cases can always be seen the same day and our seven practices are all computer networked to ensure your pet’s clinical records are available to all our vets at all our centres. 

We actively encourage case continuity among our staff. If you wish to see a particular vet then please ask and we will try wherever possible to make sure this happens. We have six first opinion clinics and over 20 qualified vets to choose from.

We aim to ensure all our clients have time to properly discuss any concerns they may have concerning their pets treatment. With this in mind we are committed to spending at least 15 minutes with you and your pet. We do not want you to feel rushed. This is not an industry standard; many practices operate a 10 minute or less appointment schedule.

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